CategoryRelated News ItemsStart-Up Customer Service 101Wed, 23 May 2012 07:39:54 -0700
How many times recently have you had an outstanding customer service experience that made you want tweet, Facebook, Yelp, email, text, call and tell everyone you know that this place or person completely made your day. Not often, right? In a recent book "Uncommon Service: How to Win by Putting Customers at the Core of Your Business" (Harvard Business Review Press) -- authors Frances Frei and ...
Read More... SciQuest Names Customer Service and Operations Management Leader Teresa B. Jamison to Vice President, Customer ...Tue, 22 May 2012 06:00:00 -0700
SciQuest, Inc., a provider of on-demand source-to-settle solutions, today announced the appointment of Teresa B. Jamison to vice president, customer operations. Jamison brings more than 23 years of experience and proven success in customer service and training and operations management at leading healthcare IT organizations to SciQuest.
Read More... F-Secure Protection Service for Business Now Protects Mobile Devices TooThu, 24 May 2012 11:32:00 -0700
SAN JOSE, CA-- - F-Secure today announced that it has released an updated version of its security-as-a-service solution, F-Secure Protection Service for Business, which now includes protection for smartphones ...
Read More... Bottomline Technologies Named 2012 Quality Service Provider of the YearThu, 24 May 2012 03:00:00 -0700
Bottomline Technologies , a leading provider of cloud-based payment, invoice and banking solutions, has been named as the ‘Nutricia Quality Service Provider of the Year’ at the UK Customer Satisfaction Awards 2012.
Read More... Rio Bank Enhances Customer Service and Teller Efficiency with Self-Service Coin and Currency Processing Solutions from ...Tue, 22 May 2012 12:44:00 -0700
Cummins Allison, the leading innovator and provider of coin and currency handling solutions, today announced Rio Bank has achieved significant service and productivity gains as a r
Read More... Global Car Service Company Accelerates Its Marketing & Customer Service by Developing a Smart Phone Limo App for ...Thu, 24 May 2012 06:10:31 -0700
All Transportation Network Announces the launch of iLimo App for Smart PhonesNewburgh, NY (PRWEB) May 24, 2012 Using an innovative approach to marketing and customer service, All Transportation Network, a global car service for business and leisure travelers, has announced the development and launch of its first smart phone car service app. The app, called iLimo, will give customers greater ...
Read More... Customer Service Saboteurs to AvoidMon, 21 May 2012 07:21:36 -0700
If you have ever had a meal ruined by a loud child or waited on a long line while a customer quibbles over the price of a pound of produce, then you have been a victim of customer service sabotage. Even though it's others customers who are inconvenienced by difficult shoppers, businesses are the ones that end up being most affected by customers who turn into saboteurs.
Read More... Sunnyside Customer Service Launches Training Video BusinessTue, 15 May 2012 12:30:00 -0700
WILMINGTON, Del., May 15, 2012 /PRNewswire/ -- Sunnyside Customer Service recently launched its business and website, offering customer service training videos and certification for businesses in a variety ...
Read More... VIP Communications Launches Business Preferred Service; Brings New Level of Cost Savings and Efficiency to ...Wed, 23 May 2012 07:00:00 -0700
ASHBURN, Va., May 23, 2012 /PRNewswire/ -- VIP Communications, Inc. (VIP), a leading provider of international calling services and solutions , today announced the launch of Business Preferred Service ...
Read More... Best Customer ServiceThu, 24 May 2012 09:28:24 -0700
Horizon's Business Products was honored for Outstanding Customer Service recently by the Fortuna Chamber of Commerce at their annual dinner held at the Fortuna River Lodge.
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